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Order metrics explained

Order metrics dictionary

Mihai Iova avatar
Written by Mihai Iova
Updated over 11 months ago

Order Value (OV)


Revenue generated by orders, including discounts and shipping.

Current Total Order Amount

Current Total Tax


Current total tax, including products and shipping, adjusted for changes, refunds.

Units sold


Number of product units sold.

AOV


Average order value (AOV).

Units per Order


Average number of units sold per order.

Products per Order


Average number of products sold per order.

Product Lines Value


Revenue generated by orders, without discounts and shipping.

Discounts


Discount value applied to orders.

Subtotal value


The subtotal value payed by customers.

COGS


COGS stands for Cost of goods sold. The cost is imported directly from Shopify. Make sure to fill it when adding products to your catalogue in order to have more precise business reports.

Shipping Value


Revenue generated by shipping.

No. of Orders


The number of fulfilled orders in a certain time period.

Country code of Shipping Address.


Country Codes in ISO 3166-1 format.

Customers


Number of Distinct Customers in selected time period.

Purchase Frequency


Purchase Frequency of your customer base and measures how often your customers place orders. Formula: No. of Orders / No. of Customers in a selected time period.

Recurrent Customers


Recurrent Customers are customers with at least 2 orders.

New Customers


New Customers are customers with 1 order.

OV Recurring Customers


Order Value (OV) generated by Recurring Customers.

OV New Customers


Order Value (OV) generated by New Customers.

AOV Recurring Customers


Average Order Value (AOV) generated by Recurring Customers

AOV New Customers


Average Order Value (AOV) generated by New Customers

Repeat Purchase Rate


Repeat Purchase Rate of your entire customer base and measure how often Recurrent Customers place orders. Formula: No. of Recurrent Customers / No. of Customers.

Refunded quantity


The quantity of refunded products from order.

Refunded amount


The value of refunded products from order.

Total Tax


Total tax, including products and shipping.

Customer total orders count

Customer lifetime, total order amount

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